About Us

We keep you connected. Everywhere.

Since 2001, Shift Networks has been making telephone communications simple and affordable. That means you can engage with your clients, locally or internationally, from wherever you happen to be, anytime of the day or night.

We specialize in the small and medium enterprise marketplace (SMB), with a particular focus on clients with 50+ telephone users, who may have several locations across Canada and the United States. Shift also provides solutions that are cost-effective for businesses with fewer than 10 users who are in an active business growth mode.

We operate our own private VoIP network, with triple redundancy and reliability. Shift delivers verifiable uptime of 99.99% and enterprise level backbone, ensuring you are connected everywhere you go.

Shift partners with leaders in the telecommunications field, such as BroadSoft, to develop solutions that match your requirements, regardless of region or complexity of of your needs.

Our Vision of Client Relationships

We are one of the leading providers of VoIP communications services for the SMB Marketplace. Shift Networks will continue to grow by being the best at solving our clients’ business communication needs.

Our vision of client relationships is straightforward and effective:

• We stay in touch with you

• We resolve issues promptly

• We help you plan for business growth

• We invest in Research and Development and technology partnerships

• We provide customized solutions that meet your individual needs

Our Core Values

Shift Networks will be responsive to our clients’ needs and to their business growth.

We will be customer-centric and ensure that all of our clients receive the same quality of care and attention to detail.

Shift Networks will provide competitive products and services that deliver innovation.

We will be ethical in every aspect of our business operations and in our relationships with clients, partners and suppliers.